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 Your 2022 Information Pack

including:
How to pay your Balance.

AS FROM 1/9/22
all balances are due on Invoice please.

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SECTION 1/ Thank you for your booking.

SECTION 2/ Your invoice and how to pay the balance with one payment.

SECTION 3/ Options how to make multiple payments and any supplements.

SECTION 4/ Four methods of payment to pay your Invoice.

SECTION 5/ Holiday Insurance Cover.

SECTION 6/ Gender Balance and how your booking maybe affected plus your commitments.

SECTION 7/ Female Group Bookings, whether in female only groups or more females than men groups. If this is your booking, please ensure you are fully aware of your commitment.

SECTION 8/ How we need the full names and gender confirmed when you make your balance payment.

​SECTION 9/ What’s included. Event wristbands.

SECTION 10/ Car Parking and how you can get it Free.

SECTION 11/ Optional Extras at Warmwell and Merchandisers.

SECTION 12/ Important information about your lodges.

SECTION 13/ BeachRoc Dance Weekender April 2022.

SECTION 14/ What next for Warmwell – Reminders.

SECTION 15/ Terms & Conditions.

SECTION 16/ How to contact the MJRoc office.

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Section 1

​Thank you for booking Warmwell 2022

 
You are booked into Warmwell Lodges; we do not have any “Chalets” at Warmwell.
 

YOUR FULL PAYMENT WILL BE DUE PLEASE BY 20/8/22 if you booked before this date.  FROM 1/9/22 PAYMENT DUE ON RECEIPT PLEASE
 
MJRoc Warmwell November 25th – 28th 2022
Modern Jive & Multi Dance Weekender.


This will be our 13th annual November Warmwell weekender.  
(Yes, we missed the 11th in 2020 sadly to Covid restrictions)
Our previous ten all sold out and if you attended any of them, thank you.
Our 12th Sold out in 2021 but with lower numbers (550) due to Covid Times.


WHO IS THE LEAD NAME ?
its the one that completed and signed the booking form


The Lead Name for a booking (whether a sole booking, or as a couple; or pairing or group booking), it is that persons responsibility to ensure all monies are paid in full by 20th August 2022 and that you understand that all deposits are non-refundable & final balance payments are subject to MJRoc’s Terms & Conditions which can be found on the website.

ALL BOOKINGS FROM 1ST SEPTEMBER 2022, PLEASE CHECK YOUR PAYMENT DATE ON YOUR INVOICE. FULL PAYMENT IS DUE.
 
Please ensure you take out cancellation holiday insurances to cover the risk of your booking being cancelled by you.
Alternatively you agree to accept the cancellation conditions within the Events T & C's.
 
Cancellation of your Booking: Please read the terms and conditions on our web site www.mjroc.com

​
 

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SECTION 2

YOUR WARMWELL  INVOICE

 
PLEASE CHECK IT AS IT IS ESSENTIAL TO YOUR BOOKING.
 
Check your Invoice totals please, so to ensure NO underpayments are MADE, as this creates so much extra work, WHICH I’m sure we could all do without and you risk admin supplement*.
 
All deposits are non refundable as it can pay towards the cost of setting up your booking, securing the booking so no one else in able to book. Therefore MJRoc could turn away and loose bookings, because the non refundable deposit security from you.
 
DO NOT MISLAY THIS as it is your duty to keep safe records of your booking.
So please keep yours safe because after all this is money to you. *
 
Your final balance payment is due by 20th August 2022 please, for which we shall send a reminder in July 2022. Failure to pay on time means that your booking could be lost and your room or lodge be offered to others who are ready to complete

MAKE A NOTE TODAY IN YOUR DIARY. WARMWELL BALANCE DUE BY LATEST 20/8/22
Any gender imbalance must be made good prior to final payment.
 
AS lead name its one payment per Invoice at each stage by you paying your Invoices. Multiple payments, 2 or more, will have supplement charges for the required extra work.
But if you want to pay individually, the more payments we get to pay one invoice, the more YOUR cost rises for the extra costs and admin. You must obtain MJRoc permission first.
One payment per invoice is the cheapest option.

 

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​SECTION 3

WHAT IS THE COST WHEN TWO OR MORE PAY PER INVOICE?
 
Contact MJRoc FIRST if you wish to do this so your account can be updated.
 
For those of you who have multiple payments to pay one Invoice. Please pay therefore one lump sum
 
Please note: A deposit is one invoice; the final balance is the second invoice. Late bookings get ONE invoice.
 
If there are multiple payments (this is more than 1 payment) being paid to MJRoc to settle an Invoice,
a £10 admin charge will be added to the account balance per invoice to cover towards the additional administration with sub accounts. If this is not paid, it must be paid when you arrive at Warmwell 2022 before check in. MJRoc prices are based on minimal invoicing.
 
SO, WHEN YOU ARE PAYING AN INVOICE WITH TWO OR MORE PAYMENTS TO PAY ONE INVOICE
ADD £10 PLUS AN ADMINISTRATION CHARGE ON EVERY FORM OF PAYMENT, this means the admin fee chosen on each i.e. By Transfer £1 admin to each transaction.
 I.e. two separate payments to pay off one invoice is £12 BASED ON BANK TRANSFER admin fees on top of your total and three payments would be £13 BASED ON BANK TRANSFER and so on.
 
Our advertised prices are based on the name of the person who has made the booking, to pay one payment per invoice on behalf of everyone within that booking and this keeps your prices low.
The majority pay this way and it would be unfair to build in charges for extra work to everyone.


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SECTION 4

Four ways to pay Balance

 
(based on one payment per invoice, your payment must match your invoice)
 
With Administration payment processing fee.


1/ One Bank transfer - add £1 admin fee on top of your invoice total
 
2/ One Cheque Payment - add £5 admin fee on top of your invoice total
 
3/ One Cash Payment - No admin fee if paid directly to Colin Shaul 
  
4/ One PayPal online Invoice, there will be an admin fee added to your invoice total if you want to choose this option; please request your invoice with PayPal admin supplement.
 
Do not miss the final balance day 20th  August 22.
Late payers will lose their bookings and the non refundable deposits

Make sure you make a note of this to ensure you do not miss out.
IF YOU UNDERPAY BY ANY SUM, TO COVER THE EXTRA WORK AND NEW BALANCE INVOICE, THERE WILL BE ADDITIONAL SUPPLEMENT ADMIN FEE *

​
* SUPPLEMENTS - £10 administration supplement to go towards these EXTRA work costs.

By Bank Transfer – add £1 admin fee to every transaction.  MOST POPULAR WAY.
 
Failure to use this correct reference will result in your payment being misallocated to the wrong event/wrong year and will incur * Supplement charges to TRY & rectify.
Every bank will allow you to change the reference from year to year for any payment.
If not create this new one.  This reference below is unique to this event only.
TREAT THATS ITS A NEW ACCOUNT, it is for 2022
 
Quote Ref: WW22/ Surname 
Lloyds
MJRoc (is the account name)
30.94.38
20403860
BY CHEQUE​ - £5 admin fee per cheque
 
Please make cheques payable to “MJRoc”
Send to “Roc Group, 31 Copsleigh Close, Salfords, Redhill RH1 5BJ”
 
Only send by post 1st class only as 2nd class takes up to 10 days ‘don’t ask me why’ and your booking would have been released (must be paid within 5 days), please include a Stamped Addressed Envelope.
BY CASH
 This is “Only possible” if bringing money to either LeRoc Surrey or Gazzabash Kent Venues, when you are attending the dances. It must have your Booking Name on the envelope you hand in so you can be traced!

By PayPal
​– please contact MJRoc for the admin fee charge

 
Send an email to Warmwell@mjroc.com  to request our special email address for PayPal payments.
AS THIS IS NOT OUR PAYPAL ACCOUNT EMAIL and money will be lost by you if you send to this email.
Please note there is an * ADDED ADMIN FEE supplement, please request Invoice.



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​SECTION 5


HOLIDAY INSURANCE

 
Insurance:  We recommend you take out insurance to cover the risk of any cancellation, whether as an individual, couple, pairing or part of group. Otherwise you have agreed to accept any losses or the terms under MJRoc’s Terms & Conditions.
 
There are many good companies who will offer policies online.
 
Please arrange your own personal holiday insurance if you wish to cover this risk.
At our 2019 Warmwell, several did claim through illnesses preventing them from attending. Search online for a policy to suit you. Anyone who had to cancel always wished they had. Check our terms and conditions for any cancellations.
If you have to cancel and are not insured, your deposits are non-refundable and any payments made are lost. In addition, check late cancellations under the T & C’s.

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SECTION 6 
 
GENDER BALANCE RATIOS
Our target has been achieved each event and is between 47-48% men to 52-53% females but times are changing and this ratio is set to plummet with a male decreasing ratio!
More and more demands are for all female lodges or more females than men in a group. As a business we need to fill the lodges we have committed to under our contract at Warmwell. We still remain focused on Gender Balancing.


Men traditionally are hard to encourage to book early, hence why females go on standby very quickly if the ratio men to women is not close to our target. If you have been allowed to book an all female group booking or more females than men group booking, we soon have a big problem if you don’t do your bit.

Or do we just say, let’s no longer worry about a gender ratio and if lots of ladies are waiting around for a dance, everyone knows the score when they book. BUT THIS IS NOT MJROC POLICY.

As lead name you need to let the ladies know in your group lodge that this is the booking condition and why you have been allowed to book and paying your deposit confirms this, or you all “do your bit” to encourage men to book either in all male groups or into male “stranger lodges” and drive up the male to female ratio, as alone MJRoc cannot reach into your local dance communities without your efforts too.
If you booked at Warmwell, you have already signed an agreement on your payment receipt when rebooking to the condition why you were allowed to book, so you will need TO MEET those terms and conditions or your booking becomes invalid, therefore deposits lost.


GENDER BALANCING RATIOS:
If someone cannot make it and you decide to replace that person, it must be of the same gender, i.e., replacing a man with a female cannot be accepted.
However, if you wish to replace a male for a female, please contact us.
Ladies if you are allowed into lady only group lodges, please note our conditional request to accept your booking that men need to book via your referrals to improve gender balances.

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SECTION 7

Female Lodges or Predominately Female Lodges

(From your booking forms)

Please note this does not apply to females booked in Female Stranger Lodges.
 
MJROC MUST GIVE PERMISSION TO BOOK.
All FEMALE ONLY GROUP OR MORE FEMALES THAN MEN BOOKINGS.
 

As an acceptance of this booking you fully understand your Group MUST promote and find new men who book into Male Only Referral Lodges (LINKED TO YOUR INDIVIDUAL BOOKING) to counter balance the Events Gender Balance ratio in/against your booking.
 
We need new men who clearly will state they were recommended by people in your Group and are booked by 31/7/22.

You signed your form accordingly of your own free will and accepted the T & C’s 2022 to comply.
 
MJROC MUST GIVE PERMISSION TO BOOK.
We have more LADIES than men in our group. As an acceptance of this booking you fully understand that everyone MUST promote for new men and those men book:
1/ Find at least one man if your bookings have two more females over/than males in your group booking (does not apply to female only "stranger” lodges);
 
2/ Find at least two men to book if ratio is 3 ladies and no men or 3 more ladies than men;
 
3/ Find at least 3 men if they are 4 ladies’ ratio to no men or more 4 more ladies than men;
 
4/ Find at least 4 men to book if 5 ladies (or more) ratio to no men or 5 more females than men in a booking.
 
THESE MEN GO IN MALE ONLY REFERRAL LODGES. THERE IS CHANCE TO WIN YOUR PLACE BACK AT WARMWELL 2023.
 
Before your final Balance is due, so these men book into male only lodge to counter balance the Events Gender Balance ratio. We need men who clearly state they were recommended by people in you’re Booking. Failure to do so means your booking becomes void and non-refundable deposits lost
"Yes we understand the terms of our booking as our booking has more ladies than men, or all female."

If this applies to you, you risk losing your deposits if you fail to meet the conditions you agreed so therefore were allowed to book and is the only reason you were allowed to book, you are required to honour this commitment.

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​SECTION 8
 
NAMES
We always need to have all the correct full names and gender as per your original agreed gendered booking which forms part of the overall gender balance for each Warmwell event, of those attending in your party for Warmwell November 2022 (as required by our insurance company and Parkdean Resorts Holiday Parks) with your balance payment.
Your booking is not complete without this information and can save us many hours of calls or emails requesting this.  
 
Please ensure when you are paying your balance, you reconfirm all Full names/gender, many overlook names change which results in MJRoc wasting endless hours chasing for them AND you may incur additional admin charges to cover this work if this happens. Please appreciate we must register all names who are attending for insurance purposes that is 100% correct.
 
If you then have any late name changes to your booking after you paid the balance, we must have the correct information by 1st November 2022. *After this a Supplement per name is applied to cover additional work for your booking as Insurance Schedules have to be updated.

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SECTION 9

LODGES Bed Linen & Towels

Please note all bed linen will be on the made-up beds and some multi user towels (please bring extra if you require you more for you own personal use and for use of the pool) are supplied for general use. More towels will now be provided in lodges after some confusion at Warmwell 2019 but many people prefer to have their own towels. Our lodges are self-catering therefore no one comes to make up beds or replace towels, or cook your dinner lol.
If extra linen was required i.e. someone (who has paid) decides to sleep on the sofa bed (very few lodges now have sofa beds), this can be hired from main reception.
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Heating in Lodges
This will depend on the Lodge grade you booked as to the quality of heating offered in the lodges from warm air heating to central heating.
Wristbands
Will be individually issued on arrival at check in desks and must be worn at all times (security checks at entry to complex). No wristband - no entry. We do not like “free-loaders" who try and get in for free. You have paid.

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SECTION 10

PARKING

Free Parking or Paid Parking?
You will be sent a link from 1st September 2022.

When people complete a booking form, they can never guarantee whose driving what car in November 2022, so we ask people to give us an idea on their booking form, most groups only ever put one down one car, but there could be up to six! Then from September 2022 we need to collect all car registrations for free parking under your booking.

PLEASE NOTE THAT CAR REGISTRATION HAS CHANGED FOR 2022.
ALL CARS MUST BE REGISTERED THAT ARE ATTENDING WARMWELL 2022


The booking form you completed is not a car registration form sent in September 2022.
Due to many hours wasted during both 2017 & 2018 in chasing people to register, there is now  only a one month FREE registration period and then chargeable per car period afterwards.

The Link to register the cars that are coming under your booking, will be emailed to arrive from September 1st 2022. (Late bookers will have one week to register from bookings accepted).

FREE Car Registrations throughout and only during September 2022.

Then £5 per Car Registrations throughout and only during October 2022.

Then £15 per Car Registrations throughout and only from November 1st to 10th 2022.
£20 per car Registration STA on the day 25th November 2022

Non secure “Free parking” is available in streets in Village 800 metres away.
PLEASE NOTE REGISTERING YOUR CAR IS PART OF YOUR BOOKING CONDITIONS TO ATTEND THE MJROC WARMWELL EVENTS FROM 1ST SEPTEMBER 2022.

If anyone parks inconsiderately, block cars or emergency excess areas, your vehicle could be towed away at your expense. One tow truck was called out in 2018!
Many people change cars in a year, so we always ask for the very latest one you have (and those in a group) and this is therefore why we ask for it to be completed in full from 1st September 2022.

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SECTION 11

Merchandise Stands

At Warmwell 2022, expected a Shoe & Clothes Stand, Murphy Shirts; Gifts & Crystals; plus, two masseurs.

It’s not all dance at Warmwell 2022
We can also offer swimming and use of the gym free. There is also indoor roller skating for a small charge, plus on Sunday, at the 110 metre ski slope, lessons, freestyle or Ringos. So much more fun.
All details will be supplied in your event email one month prior to the event.

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SECTION 12

Important General Information

 
* Please note if you have booked a Silver, Gold or Diamond 3 bedroom lodge, there will be one room with a double bed, one room with twin beds and one smaller twin bed room.
(Platinum and Prestige bedrooms have a bigger 3rd Twin room. The double room is ensuite).

* If you have booked a two bedroom lodge, there will be one room with a double bed and one room with twin beds. (Rooms are roughly same size in most lodges).
 
* Our four bedroom Prestige Plus lodges have two double ensuites and two same size twin rooms sharing a bathroom.
 
* If you have booked a Couple Shared Lodge, it will tell you above which room is allocated as per your booking. It has never been on a first come basis on arrival and you risk forfeiting your booking failing to comply.
 
* If you have booked a place in either a Male or Female only “Stranger” lodges, the INVOICE will tell you the room you are booked into. (Please do not deviate from the room you have booked, i.e. if you are booked into the small twin room, you do not take i.e. the large room). There are three bedrooms in these lodges. Please note all Female & all Male lodges have other people in their own bedrooms sharing the same lodge. We do not put strangers into the same bedroom. ONLY IN THESE LODGES YOU DO NOT REQUIRE GENDER BALANCING
The room you have been booked into; it is clearly shown on your Welcome Pack when you arrive at Warmwell plus it’s on all your Invoices. Because of this repeated problem and it continually wastes our time sorting out at every event, if you cause problems as we had in 2017 when people refused to move back into their booked bedrooms, causing friction between lodge mates, your booking will be cancelled, you will be asked to leave the site immediately by site security and no refund will be offered. Alternatively, if the other person only agrees to stay in the enforced room, the room you should have been in, you have to immediately repay them twice the difference in room costs to compensate the hassle. MJRoc will no longer be subject to these annual problems and this statement is addition to the MJRoc Terms & Conditions.

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SECTION 13

Our other annual dance Weekender
LAST PLACES ONLY

Hotel based modern jive dance weekenders on the Isle of Wight
22nd  - 25th April 2022 "BeachRoc" Isle of Wight
 
(our 2015 to 2019 events all previously sold out, but sadly 2020 & 2021 were cancelled due to Covid restrictions)
​

Prices include half board and ferry based on two people or more.
(Single person ferry supplements)
Most bedrooms have sea views and the hotels are right on the beachfront with amazing Sandown bay views.
Offering twin, double & single rooms. + Two triples rooms with three single beds.
Two dance Halls. Top teachers & Dj’s. Excellent food.
Check website for prices.
 
If you have any queries please do not hesitate to contact Colin (07944 971195/01737 769600) or email us at 
warmwell@mjroc.com.

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​SECTION 14

So, what next for Warmwell?
We will send out a monthly newsletter.
We will send an invoice reminder in July 2022.
Once fully paid, we will send you a Booking Paid Confirmation email.
Link to book your vehicles for park will be emailed from September 1st 2022
Groups will be emailed option to book a 3rd Group Key from October 1st 2022.
One month prior to the event i.e. around 25th October, you will be emailed the Warmwell 2022 what’s happening at the dance weekender Information Guide.
 
We look forward to welcoming you and your party to the MJRoc Warmwell experience, for November 2022.
 
Check in time start was from noon in 2019, we will be notified if this is possible again, at the beginning of November 2022 as this was with permission of the site manager. Technically arrival time is from 3pm, it all depends if there are other guests leaving the park that day to turn round all our lodges.

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SECTION 15

Please read our 2022 TERMS AND CONDITIONS LINK 
as there are new sections which you should familiarise yourself with and agree to. 

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SECTION 16

HOW YOU CAN CONTACT US SIX DAYS A WEEK
please follow these guidelines.  It would be most appreciated.
 
Please only Phone between the hours shown on the website, check for office closed dates.
 
Phone calls:  Please do not phone the landline between 10pm and 10am.
 
Mobile Phone:
Please call between 10am to 8pm or please only leave messages by text between 10pm-10am.
You will be amazed how many people have called to leave an answer phone message in the middle of the night or around 6am before heading off to work; or called me at 8am on a Sunday morning to discuss a booking. 
My phone stays live any day, any time; it’s left on in case of emergencies re elderly family.
 
Text: Any time - will reply at the earliest opportunity.
 
Emails: Any time - except when on holiday you should get a response within 24 hours but if you haven’t with 48 hours please email again. If no reply then, check the website.

Find updates and information at www.mjroc.com
 
Regards,
Colin  & Gazza MJRoc  07944 971195
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