Should any of our events be cancelled due to Covid restrictions at our venues or Government lockdown, we will arrange to refund you (less a small booking fee) or transfer your bookings to one of our future events within the next year.
Your support in highly appreciated in these difficult/unprecedented for all....times.
Please understand that the MJRoc office works on each event up to 16 months on average to completion.
From discussions/signing up the event contract with venues; maintaining an office and being available at all hours 7 days a week/52 weeks a year (even calls have come in on Christmas day lol) dealing with all the many enquires/bookings to process your orders and handle the finances; and office administrations including website/emails/phone calls/Facebook/postal plus many emails that come with your bookings and changes/updates you make; dealing with venues and site managers on regular basis; ; or your ferry ticket codes/special diet arrangements for BeachRoc; arranging insurances to cover each event; preparation for the actual event and arranging crew/teachers/djs schedules plus our possible flooring specialists /merchandisers/masseuses; visiting the venue site just prior to each weekender to ensure the event will run smoothly as much as possible with the management /department meetings; all up to and including be ready for the actual event to commence weeks in advance (98%) and its completion, plus further months afterwards wrapping up the event (and at the same time the process for the next event has been taking place) and of course complying with H.R.M.C with tax returns.
Any individual/couples/group contract who has/have booked, if they wish to "self cancel" will lose any money paid for that booking. If you are booked (have a contract) for one event, you are booked to that event and the money is secured against that event contract and therefore monies are not transferable to another MJRoc event. If however we can resell your booking to another, for that same event after all our rooms under contract are sold, reimbursement as per T & C's below apply.
We have helped people in the past, as our events have always sold out but each event must sell out, to assist. (There will be an administration charge to cover this work).
This is also the situation under law with MJRoc.
If MJRoc decided to self cancel an event/ to break a contract with the sites, it would forfeit all monies paid under contract to them, yet still have to pay back all bookings, something MJRoc would find financially impossible, so we will not self cancel. (would be the same for most/all travel companies)
We hope, as is always globally recommended, that whenever you make a booking travel/stay anywhere in the UK or World, the same applies, to ensure you have "Travel Insurance" in place when you make a booking. It is the responsibility of the people making the booking, not the travel/dance weekender companies, to be insured against any personal losses that maybe incurred.
SUMMARY (Copied from Martin Lewis MoneySavingExpert.com)
"Booked a holiday and not got travel insurance yet... MISTAKE. You need travel insurance ASAB (As Soon As you... Book). If you've left it, sort it now
Travel insurance isn't just to cover you for things that happen while on holiday. It's also for things that happen beforehand that stop you going. Already this year, as sadly happens every year, someone's told me they've got cancer and planned treatments mean they can't go on their booked summer holiday.
Without travel insurance, barring hoping for goodwill, options are scarce. Airlines and hotels don't have to give refunds if you are ill (just like you breaking your arm doesn't mean you've a right to a refund on a tennis racket), that's what the insurance is for. Full help is in our guides..."
All MJRoc events now advertised are scheduled to take place for 2027.